Talking Telecoms Week 2023: SMEs are a massive opportunity for operators, with Telefonica Tech

Talking Telecoms Week session with Alexis Hostos, Head of SME&B2C, Telefonica Tech

  • Analysys Mason estimates that in 2022, SMEs spent $1.4 trillion on IT products and services, which will increase at a compound annual growth rate (CAGR) of 7.5% to 2027 years.
  • How can telcos best address this market eg. security, redundancy, guaranteed connectivity?
  • Do they need to change their commercial and operational approaches to serve this market?
  • Will their experience from during the pandemic help them address hybrid working?