Subscriptions FAQ

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admin
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  • What is included in my subscription to Mobile Europe?
    Your subscription includes 4 printed and/or digital issues per year, daily email newsletters and occasional supplements in print and digital formats.
     
  • Can I request a digital only subscription?
    Yes, when completing your registration form at www.mobileeurope.co.uk you will be asked whether you would like to receive a print and digital or digital only subscription. If you are not eligible for a free subscription and you pay for yours, the print and digital magazines come as a package.
     
  • I registered online but I haven’t heard anything for a while.
    Mobile Europe is published quarterly so there are twelve weeks between issues. If it has been more than twelve weeks since you registered please contact us at subscriptions@mobileeurope.co.uk and we’ll look into it for you.
     
  • I am a registered subscriber to Mobile Europe but I did not receive my last issue.
    Please email subscriptions@mobileeurope.co.uk and we will send a replacement issue to you.
     
  • When is my subscription due to expire?
    You will be contacted prior to your expiry date, however, if you are concerned at any time that your subscription may have expired simply complete a registration form here www.mobileeurope.co.uk
     
  • How do I renew my free subscription to Mobile Europe?
    You will need to complete a new registration form annually here www.mobileeurope.co.uk
     
  • How do I change my postal or email address for my delivery of Mobile Europe?
    Please email subscriptions@mobileeurope.co.uk with your old and new details and we will update this for you.
     
  • The person who subscribed to Mobile Europe has now left the company and I would like to take on their free subscription.
    Please visit www.mobileeurope.co.uk to complete a new registration form in your name. To cancel the old subscription please email subscriptions@mobileeurope.co.uk or write “gone away” on the address sheet that arrived with the magazine and return it to us at SJP Business Media, Spatial House, Willow Farm Business Park, Castle Donington, Derby DE74 2TW.
     
  • How do I cancel my subscription to Mobile Europe?
    To cancel your subscription please email subscriptions@mobileeurope.co.uk or write “cancel” on the address sheet that arrived with the magazine and return it to us at SJP Business Media, Spatial House, Willow Farm Business Park, Castle Donington, Derby DE74 2TW.
     
  • I don’t want to receive emails from Mobile Europe.
    If you do not wish to receive the e-newsletters or digital issues you can click the unsubscribe link on the bottom of the email at any time and choose your preferences. If you wish to be removed from all Mobile Europe emails for good (including communications about your subscription) simply email subscriptions@mobileeurope.co.uk and we’ll add you to our blacklist.
     
  • How can I order a back issue of Mobile Europe?
    If you would like to order a printed copy of a back issue simply call our Customer Services team on +44(0)1635 869 868 or email subscriptions@mobileeurope.co.uk, there will be a small charge for this service.