Rakuten picks Netrounds for automated service assurance

Rakuten Mobile will use Netrounds’ programmable automated active service assurance software in its cloud-native network.

Netrounds’ solution will allow Rakuten Mobile to automate service assurance processes through the entire service lifecycle, from service activation testing and continuous active monitoring to automated troubleshooting.

Rakuten is widely acknowledged to have built the world’s first end-to-end fully virtualised, cloud-native network.

“We are pleased to leverage Netrounds’ technology to help us automate the service assurance process which guarantees our customers’ quality of experience,” said Tareq Amin, Chief Technology Officer, Rakuten Mobile (pictured).

Scale

Netrounds’ zero-touch, software-only solution works to ensure that the mobile backhaul performs optimally all the way from the central data centres to the radio sites; isolates problems on the data plane path across the mobile backhaul; and delivers a clean handover experience by measuring inter-data-centre performance.

“We have been preaching automated active assurance since 2015, and it is a true honour for Netrounds to take a critical role in assuring the quality in the world’s most advanced and modern network at Rakuten Mobile,” said Mats Nordlund, CEO & Co-Founder, Netrounds.

“Rakuten Mobile’s choice demonstrates that our software platform handles the scale and meets the requirements for emerging virtualised and programmable networks, such as 5G.”

Read Mobile Europe’s interview with Rakuten Mobile CTO, Tareq Amin.