Oracle delivers updated fulfilment suite for CSPs

Oracle has announced a new release of its Oracle Communications Service Fulfillment suite — with general availability of its Communications Order and Service Management 7.2, Communications Unified Inventory Management 7.2, Communications ASAP 7.2 and Communications Design Studio 7.2.

The Communications Service Fulfillment suite includes a set of open, standards-compliant applications that enable communications service providers (CSPs) to design, launch and deliver new services – such as LTE, IPTV, VoIP and broadband – quickly and cost effectively to keep pace with rapid changes in consumer preferences and technology.

This latest release of Oracle’s pre-integrated Service Fulfillment suite provides:

  • A consistent, integrated design environment in Oracle Communications Design Studio that enables designers to define services once and share them across applications to standardize and accelerate service design
  • Productized support and implementation accelerators for a number of service and technology domains – including Mobile GSM/3GPP, Cable TV, Digital Video and VoIP – spanning service and resource design, order management, assignment and allocation within service and resource inventory, as well as activation of network elements and IT applications
  • New inventory federation capabilities to enable Oracle Communications Unified Inventory Management to intelligently integrate with, and complement, existing inventory systems for connection oriented network technologies – helping CSPs to rapidly introduce next-generation services by leveraging existing inventory Oracle Communications Service Fulfillment suite has been certified on a consistent technical platform that supports Oracle Solaris and Oracle Linux operating systems, Oracle WebLogic Server application server and Oracle Database.
  • CSPs can deploy the entire Oracle Communications Service Fulfillment suite or selectively implement specific applications in a modular fashion, integrating third party components. The suite is also fully integrated with the Oracle Communications Rapid Offer Design and Order Delivery solution using Oracle Application Integration Architecture to support an end-to-end “Order to Activate” business process.


“Many CSPs face growing problems with slow service introduction due to fragmented service design and inefficient order delivery. As a recognised market leader in service fulfillment, Oracle’s open, pre-integrated Service Fulfillment suite is increasingly attractive to CSPs seeking a unified approach to bundled service design and efficient order delivery orchestration that has been proven across a number of service domains,” said Mark Mortensen, principal analyst, Analysys Mason.

“Oracle Communications Service Fulfillment suite has been engineered to provide a common design time environment and an unprecedented level of integration across the key functions of service fulfillment: order management, inventory and service activation. This enables CSPs to rapidly design services and efficiently deliver orders with reduced IT complexity, cost and risk,” said Liam Maxwell, vice president, products, Oracle Communications.