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    BSS/OSS/CX

    Saving millions despite ‘Requested service option not subscribed’

    Partner content: The evolution of Find&Fix – the journey from error to anomaly detection in mobile networks

    Disaggregation is taking hold in the fixed world

    STL Partners’ report finds fixed has very different drivers to the mobile world and telco cloud is much less of ‘a thing’

    Vodafone’s techco _VOIS readies for April ‘relaunch’ with new CEO

    The new phase follows the announcement of a strategic partnership with Accenture last autumn

    Vi partners Anritsu to deliver ‘superior’ VoLTE

    Vodafone’s Indian joint venture reduces mean time to resolution by 30%, achieves “significant savings” and looks service assurance for 5G

    Ofcom’s response to in-contract rate rises – spell it out

    Proposed measures don’t address many basic consumer concerns, but could help operators reset their business models as well as their price rises

    Elisa Polystar lights the way to automation for three European operators

    The unnamed operators opted for Polystar’s performance data management and analytics platform, Virtual NOC and assuring customer experience

    VodafoneZiggo deepens managed services agreement with Amdocs 

    Telco increases turnover but sees broadband competition hotting up in the Netherlands

    The vision for 5G requires early inclusion of 5G-capable charging

    Sponsored: The frequency of disruption in the market and 5G's readiness to deal with them are critical

    BT testbed to highlight network’s role in developing immersive experiences

    It will trial mixed reality applications for the home, health and entertainment

    Announcing the shortlist for Mobile Europe’s inaugural MVNO Awards

    A huge thank you to everyone who entered – and for making it so tough for the judges Building on the terrific success of the Mobile...

    Notes from Copenhagen: still working to transform after a decade trying

    According to TM Forum, network operators have just three years left to get it right

    Ericsson unveils troubleshooting tools with embedded system intelligence 

    Initial road-testing was carried out at Australia’s number three operator TPG Telecom

    Batelco chooses Oracle for cloud-first, launches eSIM 

    The deal is further indication that telcos are going to adopt hybrid models for cloud services

    Amdocs CTO: Generative AI changes the game but brings new issues for telcos  

    Telcos already watch their cloud opex spend closely and GenAI may be about to make matters worse

    Salesforce and Aria link up to target telcos on cloud billing 

    The two launch what they claim is world’s first AI-optimised “concept-to-care” SaaS solution for billing and customer management for telcos  Cloud billing company Aria Systems and...