Telecom 2.0: Guidelines for Service Provider Success – The Importance of Innovation, Collaboration and New Service Delivery

This paper, produced by J Arnold & Associates, an IP research and analysis firm, seeks to define Telecom 2.0, and to analyze the underlying trends that are setting the stage for this opportunity. These trends and their implications are analyzed from the service provider perspective, resulting in the highlight of a core set of competencies that will differentiate operators from other players in the ecosystem.

http://www.tekelec.com/resource-center/?docID=1214&rdid=608